CONFLICT RESOLUTION & alternative dispute resolution

ON-SITE OR ONLINE ACCREDITED training

  • Simon’s delivery was great. He was able to make the session relatable to us as the participants and continued to check-in on our understanding and comfort throughout the session.

  • Great delivery and very helpful!! Great job Thank you!

  • Enjoyed the negotiation and assertiveness modules Thankyou

  • "So much useful stuff. I've done a different version of this course in the past and this was heaps better"

  • "The course was interesting and we got a lot out of it"

  • "We needed the certificates but we all got FAR more out of the workshop than expected. We'll get you guys back!"

  • So many tools that are practical that I am able to put into practice

  • I really enjoyed the day and got a lot out of it

Duration

1 DAY

Location

ON-SITE OR ONLINE

Group Size

UP TO 12

Certification

PDF CERTIFICATES PROVIDED FOR EACH COURSE

On-Site or Online Training for Your Team

  • 1 day combined training course – Alternative Dispute Resolution + Conflict Resolution

  • Specific To Construction Sector

  • Separate certificates provided for each course

  • Meets NSW Gov pre-qualification Scheme Requirements (SCM1461 – tenders between $1M-10M)

  • Certificates accepted by BUYNSW

    Book an online training below or contact us for a quote for an on-site workshop for your team.

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TO BOOK THE TRAINING ONLINE

We deliver this training online - you can choose a date for your team and we set up a workshop just for you. The training will focus on the most relevant areas to your context and the session is delivered in a time-efficient manner.

Facilitator: Simon Goode (MBA, B Psychology, Nationally Accredited Mediator).

Available dates: Please contact us for next available dates.

Time: 9.00am-4.00pm (earlier for smaller groups).

Location: The training is held live, online via Zoom.

How To Join: Participants are sent an access link and training materials electronically.

Certificates: Separate certificates for each course provided in electronic format upon completion.

Cost:

  • $1950+GST for a workshop with two participants (includes both courses, separate certificates for each).

  • $200+GST for each additional participant after the first two.

Payment: Invoices are provided by email. Payment can be made by credit card or direct deposit.

Who is the course for?

  • Companies applying for pre-approval for tenders under the SCM1461 scheme

  • Construction Directors and Senior Managers

  • Project Managers

  • Safety and Compliance Officers

  • Estimators

  • HR Managers & Professional Staff

  • Complaints Managers

  • Potential future leaders within the team

Completing this workshop will help you:

  • Deal with conflict faster and more effectively

  • Learn options for resolving disputes outside of court and legal processes

  • Be confident making decisions involving disputes with customers, contractors or other stakeholders

  • Gain additional skills and tools to use in negotiation

  • Save time and money when dealing with significant disputes

on-site training

A trainer can come and deliver the training to your team at your office. For a quote, just provide the location and number of participants.

Organising a workshop for your team is a great way to support them, given your unique staff mix. These training sessions can be tailored to the most important topics, and participants leave feeling more positive.

CONTACT US