Stress management in the workplace

Tools to manage stress & prevent burnout

Duration

4 HOURS

Location

ON-SITE OR ONLINE

Group Size

UP TO 20

Certification

CERTIFICATE OF PARTICIPATION

Receive Course Outline

Overview

Stress Management In The Workplace is a practical workshop covering the fundamentals of how stress can affect you and strategies to stop it affecting you negatively.

The course provides an overview of the types of stress, warning signs that stress might be building up over time and the particular risk factors that can make this dangerous. Participants will learn a variety of ways to manage stress and techniques to change their habits and behaviours which helps to implement the strategies in practice.

Completing this workshop will help you:

  • Understand the types of stress

  • Recognise warning signs that stress is having a negative impact

  • Learn effective strategies to manage stress

  • Implement changes in your life, develop healthy habits and lifestyle

  • Support other people around you who are impacted by stress

Who is the course for?

  • Managers and leaders

  • Customer service staff

  • People in stressful professions

  • Staff impacted by change

  • Staff who work in isolation for a portion of their role

MODULES

  • Learn the different kinds of stress that affect us and the cumulative impact that stress can have on us. 

  • Use a simple self-assessment tool to keep track of which factors you are managing well and which are causing you issues. Once you know how things are affective you, it gives you information about how to respond. 

  • Many people hold an unrealistic view of the ‘separateness’ of work and personal life. Once we understand that the goal is to have each part of our lives in alignment, it lets us make decisions strategically and proactively. 

  • Help someone develop a plan for moving forward. Learn which questions and responses help someone feel more confident and capable to manage their situation. 

  • Learn to demonstrate empathy (not sympathy) but to keep the conversation contained at the same time. Feel more confident ‘holding the line’ where needed and avoid getting sucked in to a situation. We discuss topics like how to end a conversation or how to clarify expectations where needed. 

  • Learn to demonstrate empathy (not sympathy). Feel more confident ‘holding the line’ where needed and avoid getting sucked in to a situation. 

Participant Feedback

  • Flora

    Caseworker

    "I've done these workshops before, but this was the most helpful"

  • Ed

    Customer Service Team

    "I realised I need to look after myself if I'm going to be able to help others"

  • Steve

    Manager

    "It was good to do the planning rather than just talking about ideas"

Request a course outline and quote

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