Communication & Conflict
Training Workshops
STAFF WORKSHOPS
We deliver practical training workshops focused on enhancing communication skills and effectively managing conflict. Investing in training helps your staff successfully navigate challenging situations by equipping them with invaluable access to practical tools and strategies that they can use in their day-to-day roles.
Conflict Resolution Skills
Conflict Resolution Skills is a practical, skills-based course with tools and strategies that can be used to resolve issues early and prevent things from escalating.
On-site or online training options
4 hour workshop
Customized for your team
Facilitated by a an experienced, accredited workplace mediator
Certificate of Participation provided
Alternative Dispute Resolution
Combined Training - Alternative Dispute Resolution & Conflict Resolution for the construction sector. Get certification in both courses in a single day.
1 day combined workshop
On-site or online
Meets requirement of SCM1461. Pre-qualification for projects $1M-$10M.
Compliant with NSW Gov
Accidental Counsellor
Gain skills and confidence when supporting people who are upset and distressed.
On-site or online training options
4 hour workshop
Customised for your team
Interactive, engaging format
Certificate of Participation provided
Stress Management and Self-care
Understand the stress response and get the tools and strategies to manage stress effectively in the workplace. Develop a plan for self-care and preventing burnout.
On-site or online training options
4 hour workshop
Customised for your team
Interactive, engaging format
Certificate of Participation provided
Performance Management
This course provides a framework and set of tools that can be used to motivate and engage staff.
On-site or online training options
4 hour workshop
Customised for your team
Taught by an MBA, experienced manager
Certificate of Participation provided
Managing Difficult Conversations
Learn to raise issues, navigate conflict & say ‘no’ more confidently.
On-site or online training options
Customised for your team
4 hour workshop or full day
Use real scenarios your team deals with
Certificate of Participation provided
Locations
On-site or Online
We have trainers in most states and offer on-site training workshops to most areas of Australia. Please get in touch to organise a quote for your specific location.
We are some of the most experienced trainers in Australia at running online workshops and have been running these for years (well before the pandemic). Our trainers have professional webcam, mics, dual screens, lighting, capture cards etc. We adapt the way we facilitate online sessions to ensure that they are still engaging and interactive.
TRAINING THAT IS ENGAGING
Engaging and Interactive
Staff who attend our workshops report feeling more confident to deal with clients and other staff.
Expert Trainers
Our Trainers are nationally-accredited clinical practitioners as well as qualified and experienced trainers.
Anytime, Anywhere
Choose a time, location and format that suits your team - whether in person or online.
PARTICIPANT FEEDBACK
PROFESSIONAL ASSOCIATIONS
Contact Us
For a quote or information about our training workshops, please complete the form or send us an email.